Shipping Policy

Applicable procedure - Operational service: gocontigo ships orders only to addresses in the United States, and standard delivery is free on every US order.

Processing and transportation estimates

Plain-language summary - Customer-ready method: A typical order leaves processing after 1-2 business days and reaches its US destination after another 4-6 business days of transit.

Shipment tracking

Store responsibility - Clear protection: Tracking details are issued for every shipped order when carrier acceptance is recorded.

Address corrections and cancellation

Store practice - Accessible rule: Address and cancellation requests must reach customer service before carrier handoff; later requests are governed by the Refund Policy.

Taxes

Customer standard - Reliable response: Any tax due on an order is collected as required by the applicable jurisdiction.

Merchant and customer service details

Working rule - Detailed application: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigopace.shop

Phone: 870-318-1288

Physical and return address: 4941 B St, Little Rock, Arkansas, 72205, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).